Help Desk Manager
1 week ago
The Service Management Expert will be responsible for overseeing the implementation of IT service management processes. This includes developing and maintaining ITSM policies, procedures, and standards.
Main Responsibilities:- Develop and implement ITSM policies, procedures, and standards.
- Collaborate with IT teams to identify and resolve technical issues.
- Manage and prioritize IT help desk tickets to ensure timely resolution.
- Bachelor's degree in Computer Science or a related field.
- Minimum 2 years of experience in IT services and help desk support.
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Help Desk Specialist
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeJob DescriptionWe are hiring a Help Desk Operator to join our team in Riyadh. As a Help Desk Operator, you will be responsible for providing technical support to customers, managing day-to-day documents and data files, and assisting in office operations.RequirementsMinimum 5 years of experience in administration.Bachelor's degree in any relevant field.Proven...
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Help Desk Specialist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeAs a Help Desk Specialist, you will be the first point of contact for B2B users who call to troubleshoot end-user issues. Your role is crucial in providing primary user support and customer service.Key ResponsibilitiesRespond to queries from calls, portal, emails, and chats from clientsBecome familiar with each client and their respective...
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Help Desk Specialist
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeAbout the RoleThis is an exciting opportunity to join our growing organization as a Help Desk Specialist. As a key member of our IT team, you will be responsible for providing technical support and assistance to customers, resolving issues and improving overall customer satisfaction.Responsibilities:Ticket Management: Manage and respond to customer tickets...
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Help Desk Operations Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeThe ideal candidate for the position of Help Desk Operations Lead should possess strong leadership skills and experience in managing ServiceNow. Your primary responsibility will be to lead the Help Desk team, providing guidance and support to ensure efficient issue resolution. You will work closely with the ServiceNow product team to develop and implement...
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Help Desk Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeJob Title: Help Desk SpecialistKey Responsibilities:Provide timely and effective technical support to end-users across various operating systems.Respond to and resolve hardware and software issues using available resources.Perform installations, configure systems, printers, network/Wi-Fi, BitLocker, and diagnose hardware/software faults.Implement IT policies...
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Help Desk Technician
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeJob Overview:The Help Desk Technician will be responsible for providing technical support to internal teams and clients, troubleshooting and resolving hardware, software, and network issues.This role requires a strong understanding of technical concepts, excellent communication skills, and the ability to work independently in a fast-paced...
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Help Desk Technician
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeAbout the Role">The IT Support Engineer will play a crucial role in ensuring the smooth operation of our fulfillment centers. As a key member of the team, you will be responsible for providing internal help desk support, managing IT infrastructure and systems, and supporting client devices. You will also be expected to troubleshoot issues with server...
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Help Desk Technician
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time**Job Summary:**We are seeking a skilled Help Desk Technician to join our IT Services team. As a Help Desk Technician, you will be responsible for providing technical support to our growing multi-site user base and environments.**Key Responsibilities:**Provide ticket-based, walk-up and remote Helpdesk support for our user base and environments.Direct...
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Help Desk Coordinator Leader
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeAbout the RoleWe are seeking an experienced Help Desk Coordinator Leader to join our team. As a key member of our IT operations team, you will be responsible for managing and coordinating the activities of a help desk team, ensuring that technical support inquiries are resolved efficiently and effectively.Your primary responsibilities will include providing...
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IT Help Desk Technician
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeJob TitleThe IT Help Desk Technician is responsible for providing technical support to customers and colleagues. This role requires excellent problem-solving skills and the ability to work in a fast-paced environment.Key ResponsibilitiesHandle customer inquiries and resolve technical issuesDevelop and maintain technical documentation and proceduresAnalyze...