Health Club Operations Director
2 days ago
We are seeking a highly motivated and results-driven Health Club Manager to oversee the operations of our luxury health club facility. The ideal candidate will be passionate about fitness, wellness, and customer service, with excellent leadership skills and the ability to motivate and manage a diverse team.
Key Responsibilities:
- Operational Management: Oversee daily health club operations, including staffing, guest services, equipment maintenance, and ensuring cleanliness and safety standards are met at all times.
- Team Leadership: Hire, train, and manage a team of fitness professionals and support staff, providing ongoing training, development, and performance evaluations.
- Guest Experience: Ensure high standards of customer service by addressing guest concerns, responding to feedback, and creating a friendly and motivating atmosphere.
- Membership & Sales: Manage memberships and packages, including renewals, promotions, and sales targets. Work with the marketing team to develop membership growth strategies and promotional events.
- Financial Management: Prepare and manage the health club's budget, ensuring profitability through efficient cost control and meeting revenue targets.
- Health & Safety Compliance: Maintain health and safety protocols in compliance with industry standards, ensuring a safe and clean environment for all guests and staff.
- Wellness Programs: Develop, promote, and manage wellness programs, fitness classes, and events to engage members and enhance their experience.
- Collaborative Efforts: Work with other departments within the hotel, including spa, food and beverage, and guest services, to offer integrated wellness experiences to guests.
- Facility Management: Oversee the upkeep of all fitness equipment, facilities, and amenities, ensuring they are in excellent working condition at all times.
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