Global Automotive Service Professional

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Universal Motors Agencies Full time
Job Title

Senior Service Consultant

Overview

We are seeking a highly skilled and experienced professional to join our team as a Senior Service Consultant. As an appointed distributor of General Motors cars in the Eastern, Central, Western & Southern Province of the Kingdom, our mission is to maximize customer satisfaction.

We focus on exceeding customer expectations in every aspect of sales and after-sales services, implementing processes that prioritize customer experience.

Key Responsibilities
  • Provide exceptional customer service and support to internal and external customers.
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Analyze customer feedback and use it to improve service delivery and overall customer experience.
Requirements
  • Bachelor's degree or higher diploma in a relevant field.
  • At least 4-6 years of experience in a similar role, preferably in the automotive industry.
  • Proven track record of delivering excellent customer service and results-driven performance.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.


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