Global Automotive Service Professional
2 days ago
Senior Service Consultant
OverviewWe are seeking a highly skilled and experienced professional to join our team as a Senior Service Consultant. As an appointed distributor of General Motors cars in the Eastern, Central, Western & Southern Province of the Kingdom, our mission is to maximize customer satisfaction.
We focus on exceeding customer expectations in every aspect of sales and after-sales services, implementing processes that prioritize customer experience.
Key Responsibilities- Provide exceptional customer service and support to internal and external customers.
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Analyze customer feedback and use it to improve service delivery and overall customer experience.
- Bachelor's degree or higher diploma in a relevant field.
- At least 4-6 years of experience in a similar role, preferably in the automotive industry.
- Proven track record of delivering excellent customer service and results-driven performance.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
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