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Digital Transformation Strategist
3 weeks ago
We are seeking a skilled and innovative professional to lead and support digital transformation initiatives over a one-year engagement. The ideal candidate will bring extensive experience in aligning digital strategies with business objectives, implementing IT governance and ITSM processes, and delivering measurable results in technology-driven projects.
Key Responsibilities:
- Design, implement, and oversee digital transformation strategies that align with the organization's business goals and objectives.
- Evaluate current digital capabilities and identify opportunities for transformation and innovation.
IT Governance and ITSM Processes:
- Establish and implement IT governance frameworks to ensure alignment with strategic goals.
- Oversee ITSM processes, including ITIL implementation and the use of ITSM tools to improve service management.
Policy Development and Compliance:
- Develop, implement, and monitor IT policies and procedures to ensure compliance with industry standards and regulations.
- Provide guidance on policy updates and process improvements.
Project Management:
- Manage digital transformation projects using PMP or PRINCE2 methodologies.
- Coordinate cross-functional teams to deliver projects on time, within scope, and within budget.
Business Continuity and Disaster Recovery:
- Develop and maintain IT Business Continuity and Disaster Recovery plans.
- Ensure robust systems and processes are in place to mitigate risks and ensure operational resilience.
Information Security and Risk Management:
- Assess and mitigate risks related to information security and ensure alignment with best practices and standards.
- Collaborate with stakeholders to design and implement effective security measures.
Service Reporting and Performance Management:
- Develop KPIs and service performance metrics to monitor and evaluate IT services.
- Manage SLA and OLA agreements, ensuring alignment with service delivery goals.
- Budget Management:
- Optimize resources and achieve cost-efficiency through effective budget management.
- Provide regular reports and recommendations for financial planning.