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Residential Cleaning and Packing Professional

1 week ago

Medina, Al Madīnah al Munawwarah, Saudi Arabia Servpro Industries, Inc. Full time
About the Role
We're looking for a skilled Cleaning Specialist to join our team. In this role, you'll assist with fire damage cleaning and packing personal items after fire incidents. You'll work closely with a Crew Chief and assist homeowners in a challenging time by ensuring their home is cleaned, safe, and their belongings are carefully packed for restoration.

Key Responsibilities
  • Fire Damage Cleaning: Clean and sanitize areas affected by fire, smoke, and soot, ensuring the home is safe and ready for restoration.
  • Packing Personal Belongings: Carefully pack and protect homeowners' personal items (furniture, photos, electronics, etc.), using appropriate packing materials to prevent damage.
  • Documentation: Document a detailed and accurate job file in Contents tracking software to support the services provided.
  • Communication: Work closely with the Crew Chief, providing updates on progress, and addressing any homeowner requests or concerns with professionalism.
  • Customer Service: Provide exceptional customer service by demonstrating empathy and understanding during the restoration process.
  • Attention to Detail: Ensure that all cleaning tasks and packing are completed with precision, leaving no detail overlooked.

Requirements
  • High School Diploma or equivalent
  • Previous experience in cleaning, restoration, or moving/packing (preferred)
  • IICRC certifications (preferred)