Customer Experience Manager

Job SummaryVacancyJob Reference Number: VN1158Employment Type: PermanentWe are seeking a proactive and excellent communicator to provide exceptional customer service and solve challenges.As a Customer Care Specialist, you will provide sales and general support for exhibitors within the Middle East via inbound and outbound phone calls, live chat, e-mail,...

About the Team:We are a dynamic team of professionals who are passionate about delivering exceptional customer experience. As a Customer Experience Manager, you will play a critical role in ensuring that our customers receive the highest level of service and support.Key responsibilities include developing and implementing customer-centric processes and...

About the JobWe are seeking a highly skilled Customer Experience Manager to join our team at Four Seasons Hotel Riyadh. The ideal candidate will have excellent leadership skills and a passion for delivering exceptional customer experiences.Main ResponsibilitiesGreet and assist customers in a friendly and professional manner.Maintain a deep understanding of...

Customer Service Quality Assurance ManagerKeeta is a pioneering brand in the food delivery space, leveraging cutting-edge technology to provide seamless experiences.As a dynamic platform, Keeta has rapidly expanded across key regions, including Hong Kong and now Saudi Arabia.We are seeking an experienced Customer Service Quality Assurance Manager to lead...

In today's fast-paced retail landscape, the ability to adapt and innovate is crucial for success.Chalhoub Group recognizes this need and has developed a robust strategy to deliver exceptional Guest Experiences.Our Luxury Tech Consultants play a vital role in implementing CRM, CX, and other key customer and people initiatives in-store to drive sales and...

Aquarabia Qiddiya City is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing CRM strategies designed to enhance guest engagement, retention, and lifetime value across digital, in-park, and customer service channels.Key Responsibilities:Develop and...

Service Operations LeaderKONE México is looking for a skilled Service Operations Leader to join our team as a Head of Service in Riyadh, Saudi Arabia.The successful candidate will be responsible for leading and coaching a team of Maintenance Supervisors to achieve operational targets and objectives.This role requires strong leadership and communication...

Role OverviewWe are seeking a highly skilled Customer Support Representative to join our team at GES - Global Experience Specialists. As a key member of our operations team, you will be responsible for delivering exceptional customer service and support to our clients across the Middle East region.About UsGES is a global leader in face-to-face live events...

Why Join Us?At Bulgari S.P.A., we are committed to creating a workplace culture that is both inspiring and inclusive.We believe in empowering our employees to reach their full potential, through ongoing training, mentorship, and career development opportunities.In this role, you will have the opportunity to work with a talented team of professionals, share...

PAUSEAWAY is seeking a skilled Guest Relations Specialist to deliver exceptional customer experiences. In this role, you will be responsible for managing guest requests, answering inquiries, and addressing complaints.You will also introduce our PAUSEAWAY concept and facilities to our guests, establishing friendly relationships with them. To succeed in this...

Job OverviewThe Sales and Customer Experience Manager plays a crucial role in achieving sales growth and profitability, delivering exceptional customer satisfaction, maintaining merchandising standards, ensuring operational efficiency, and leading the training and development of the store team.ResponsibilitiesBuild a strong team culture by recruiting,...

Company Overview:The Qiddiya Investment Company is a leading developer of innovative and immersive experiences in the Kingdom. We are committed to delivering exceptional customer experiences that exceed our customers' expectations.Job Description:We are seeking an experienced Customer Experience Director to lead our customer experience strategy, ensuring...

Job DescriptionWe are seeking a highly skilled Customer Experience Quality Manager to join our team at Morni | مرني. As a key member of our quality assurance department, you will be responsible for ensuring that our customer service interactions meet the highest standards of quality and compliance.Key Responsibilities:Review and evaluate agent...

Job DescriptionThe Director - Customer Products and Martech plays a vital role in shaping the company's technology strategy, driving innovation, and delivering exceptional customer experiences.Leadership and Strategy: Lead the strategy, development, and execution of customer-facing products and Martech solutions.Cross-functional Collaboration: Serve as a...

We are seeking a skilled Front Office Supervisor to lead our front office team and deliver exceptional guest experiences. As a key member of our team, you will oversee daily operations, manage guest interactions, and contribute to enhancing the overall guest journey.Key Responsibilities:Manage guest relationships, ensuring seamless check-ins and check-outs,...

At Dafater, we are seeking a Customer Experience Director to lead our customer success team. In this role, you will oversee the onboarding process for new clients, ensuring seamless integration with our software solutions.You will be responsible for guiding a team of client success specialists, providing coaching and feedback to ensure they follow best...

Arab National Bank is a global leader in the experience intelligence space, having secured significant funding and expanded to 15 offices worldwide.We are looking for a passionate Customer Success Manager (CSM) to strengthen our Middle East team. Based in Riyadh and reporting to the Director of Customer Success, you will manage a portfolio of customers and...

Job DescriptionVisionX Technologies, Inc. is a trailblazing company in AI-driven solutions. We are seeking an experienced IT Customer Experience Director to join our team.About the Job:The IT Customer Experience Director will be responsible for ensuring the delivery of high-quality IT services that meet or exceed customer expectations. This includes...

As a Customer Experience Champion at Al-Futtaim Mobility Solutions, you will have the opportunity to drive business growth and improve customer satisfaction. We are looking for a highly motivated and results-driven professional who can develop and implement strategies to achieve customer experience excellence.About the CompanyAl-Futtaim Group is one of the...

About the JobWe are seeking a Business Growth Specialist to join our team at CARE. This individual will be responsible for leading a team of employees and driving business growth through effective store operations and customer experiences.Key Responsibilities:Team Development: Develop and motivate a team of employees to achieve sales targets and deliver...