Transportation Business Development Manager

1 day ago


Riyadh, Ar Riyāḑ, Saudi Arabia Jal | جال Full time

The Transportation Business Development Manager plays a crucial role in driving business growth and expansion through strategic relationships with key clients. This role involves managing client satisfaction, optimizing service delivery, and identifying opportunities for upselling and cross-selling additional services.

Responsibilities:

  • Develop and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention.
  • Act as the primary point of contact for key accounts, addressing inquiries, concerns, and service-related issues promptly.
  • Monitor and analyze key account performance, ensuring contract compliance and service level agreements (SLAs) are met.
  • Collaborate with internal teams to ensure seamless service delivery, meeting customer expectations.

Business Development & Growth:

  • Identify new business opportunities within existing key accounts and potential strategic clients.
  • Conduct market research to understand client needs, industry trends, and competitor activities.
  • Assist in the development of customized logistics solutions to enhance client satisfaction.
  • Work closely with the Business Development team to create tailored proposals and presentations.

Operational & Strategic Coordination:

  • Liaise with internal departments (operations, finance, and customer service) to ensure smooth logistics and transportation services.
  • Work with the operations team to resolve service challenges and enhance efficiency.
  • Contribute to the company's strategic goals by providing insights from key account interactions.


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