Warehouse Operations Lead

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia Amazon Full time

At Amazon, we are dedicated to providing an exceptional customer experience. To achieve this, we need talented and driven individuals who can lead our operations teams.

We are seeking an experienced Warehouse Operations Lead for our Fulfillment Centers (FCs). As a leader in the industry, we distribute millions of products each year to our loyal customers.

The key areas that you will focus on as a Warehouse Operations Lead are:

  1. Safety and Quality: You will ensure that your department operates safely and efficiently, with a strong focus on quality and customer satisfaction.
  2. Customer Experience: You will work closely with other teams to deliver excellent customer service, ensuring that our customers receive their orders promptly and efficiently.
  3. Productivity: You will review work forecasts and determine productivity requirements to meet overall building objectives, while also identifying opportunities for process improvements.

You will be responsible for leading a team of warehouse associates, training them, and addressing their needs so they can focus on their jobs. Additionally, you will be expected to lead change at internet speed, leveraging innovation to drive business growth.

Supervisory Responsibilities:

Your team's primary responsibility is to get Amazon customers their orders. You will oversee the entire order fulfillment process, from receiving and storing inventory to picking, packing, and shipping orders.

As a Warehouse Operations Lead, you will be expected to:

  1. Regularly inspect the facility to identify potential safety hazards and implement corrective actions.
  2. Work closely with other Area Managers to balance labor and ensure efficient shift operations.
  3. Support all safety programs and OSHA compliance to maintain a safe work environment.

In addition to these responsibilities, you will be required to:

  • Walk frequently throughout the FC, covering over a quarter mile in length.
  • Continually stand or walk while performing duties.
  • Able to access all areas of the building, including ascending and descending ladders, stairs, and gangways safely and without limitation.
Required Skills and Qualifications:

To succeed as a Warehouse Operations Lead, you will need:

  1. Direct management experience for employees and their performance.
  2. Experience with performance metrics and process improvement, including Lean techniques.
  3. Candidates must be flexible to work weekends and/or overnight shifts regularly.
Preferred Qualifications:

Prior experience with performance metrics, process improvement, or Lean techniques is highly desirable.

We are committed to creating an inclusive culture that empowers our team members to deliver the best results for our customers. If you have a disability and need a workplace accommodation during the application and hiring process, please visit our website for more information.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.


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