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Retail Training Manager

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia beBee Careers Full time

This role requires a blend of strategic thinking, creativity, and strong interpersonal skills to foster a culture of continuous learning within the organization.

Responsibilities:

  1. Identify training needs and design effective learning solutions.
  2. Collaborate with department heads to ensure training initiatives align with business objectives.
  3. Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
  4. Facilitate workshops and training sessions, both in-person and virtually, to enhance employee engagement.
  5. Develop and maintain training materials, including manuals, e-learning modules, and job aids.
  6. Support the onboarding process for new hires by providing essential training and resources.
  7. Foster a positive learning environment that encourages employee participation and development.

Required Skills and Qualifications:

  • Excellent verbal and written communication skills.
  • Proficiency in instructional design and training methodologies.
  • Strong analytical skills to assess training effectiveness.
  • Experience with Learning Management Systems (LMS).
  • Ability to create engaging and interactive training content.
  • Knowledge of retail operations and customer service principles.
  • Familiarity with digital learning tools and technologies.