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Customer Service Ambassador

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Blacklane Full time

We are Blacklane, a provider of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world.

About You
  • Strong communication skills with the ability to maintain a professional tone across all communication platforms.
  • Previous experience in a customer service role, preferably within a luxury or hospitality industry.
  • Excellent problem-solving skills and the ability to remain calm under pressure while resolving customer issues.
The Role

You will be the face and voice of Blacklane, embodying our core values in every interaction with guests and chauffeurs worldwide.

  • Serve as an ambassador for the company, providing high-quality service that reflects our premium brand.
  • Handle a wide range of customer and chauffeur queries using in-depth knowledge of company policies and procedures.