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Service Delivery Specialist

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia sirar by stc Full time
About the Role:

This is an exciting opportunity to join our team as a Service Delivery Lead. In this role, you will be responsible for leading our Identity Access Management (IAM) service delivery team.

About the Job:

  • You will configure and manage security solutions such as firewalls, intrusion detection/prevention systems (IDS/IPS), endpoint protection, and data loss prevention (DLP) solutions.
  • Understanding IAM concepts, such as access control, authentication, authorization, and identity lifecycle management is essential in this role.
  • You will have the opportunity to support the provisioning, de-provisioning, and lifecycle management of user accounts, ensuring that employees have the appropriate access levels based on their roles.
  • Apart from that, you will assist with role-based access controls (RBAC) and ensure compliance with the least-privilege principle.
  • Additionally, you will help implement and maintain authentication and authorization solutions (such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), etc.).
  • Furthermore, you will monitor and support identity governance processes to ensure secure and compliant access control.
  • As part of this role, you will also assist in managing and maintaining IAM tools, such as SailPoint, CyberArk.
  • Supporting the IAM team in upgrading, patching, and troubleshooting IAM systems as necessary is another key responsibility.
  • Last but not least, you will ensure adherence to internal policies and regulatory standards for identity and access management.
  • You will also support audits and compliance reporting by providing relevant IAM data.
  • In addition to that, you will respond to end-user queries related to IAM issues, such as access problems or login difficulties.
  • Collaborating with other IT and security teams to resolve IAM-related incidents is also an essential part of this role.
  • Last but not least, you will assist in creating and maintaining documentation for IAM procedures, policies, and standards.
  • Finally, you will provide regular reports on IAM metrics, such as access requests, authentication attempts, and compliance levels.
  • Communicating technical information to non-technical users and collaborating with different teams successfully is a key requirement for this role.
  • Troubleshooting user access issues and handling IAM-related incidents are also important tasks.
Requirements:

This position requires:

  • A bachelor's degree in Cybersecurity, Computer Science, or a related field.
  • 5-7 years of relevant experience in cybersecurity, computer science, or a related field.
  • Professional certifications such as CompTIA Security+ or introductory IAM certifications are preferred.
Skills:

The ideal candidate should possess:

  • Intermediate proficiency in determining the security control requirements of information systems and networks.
  • Intermediate proficiency in designing the integration of technology processes and solutions, including legacy systems and modern programming languages.
  • Intermediate proficiency in applying cybersecurity and privacy principles to organizational requirements.
  • Intermediate proficiency in determining the normal operational state for security systems and how that state is affected by change.
  • Intermediate proficiency in designing the integration of hardware and software solutions.
  • Intermediate proficiency in applying and incorporating information technologies into proposed solutions.
  • Intermediate implementation experience of security solutions in different domains.
  • Intermediate proficiency in designing workshops and delivering consultancy services to customers.
  • Intermediate understanding of security protocols, cryptography, authentication, authorization, and security.
  • Intermediate proficiency in Security technology domain with demonstrated expertise in one or more of the following areas - AAA, Firewall, IPS/IDS, Access Control, Encryption, VPN, Web security, Mail security, IAM, EDR, DLP, WAF, SIEM, PAM, IAM, SOAR.
  • Intermediate proficiency in troubleshooting and implementing Security solutions across Enterprise and Service provider environments.
  • Intermediate proficiency in troubleshooting skills to resolve complex network, application, or system integration issues.
About sirar by stc:

sirar by stc is a cutting-edge cybersecurity provider that empowers organizations to take control of their cyber capabilities and digital environments.

We offer a comprehensive range of solutions that help you operate online safely, securely, and efficiently. The tools we provide help organizations detect and prevent cybersecurity attacks, safeguard their digital future, and provide protection and security from that point forward.

Our team of experts works closely with clients to understand their unique needs and develop customized solutions that meet those needs.

We believe in staying ahead of the curve when it comes to the latest cybersecurity threats and trends, and we invest heavily in research and development to ensure that our solutions remain effective and efficient.