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Market Entry Coordinator

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia AstroLabs Full time
About This Role

The Client Relations Associate will be responsible for managing client relationships and providing exceptional customer service.

This role requires strong communication skills, both in English and Arabic, as well as the ability to manage multiple priorities and adapt to dynamic workflows.

Key Responsibilities
  1. Act as the primary point of contact for clients, ensuring a smooth and professional expansion journey.
  2. Provide world-class customer service, offering clear, consistent, and proactive communication.
  3. Track client progress, perform regular follow-ups, and address issues swiftly to maintain high satisfaction levels.
Requirements
  • Exceptional communication skills in English and Arabic.
  • Ability to manage multiple priorities with a client-first mindset.
  • A deep understanding of client needs and the Saudi business setup process.
  • Strong organizational skills with the ability to adapt to dynamic workflows.