Store Leadership Position
2 days ago
At Independent Food Company, we are seeking an experienced Store Manager to lead our store operations. As a key member of our management team, you will be responsible for overseeing the day-to-day activities of the store, ensuring exceptional customer service, and driving sales performance.
Key Responsibilities:
- Operations & Sales:
- Ensure smooth day-to-day operations, including inventory management and stock ordering.
- Drive sales performance and achieve revenue targets through excellent customer engagement and upselling techniques.
- Monitor and optimize store profitability, including labor costs and waste management.
- Team Leadership & Development:
- Recruit, train, and develop a passionate team of staff members.
- Lead by example in fostering a high-energy, team-oriented work environment.
- Conduct regular performance evaluations and provide coaching to enhance team productivity.
- Customer Experience & Brand Standards:
- Maintain exceptional customer service standards, ensuring an outstanding experience for every guest.
- Uphold and enforce brand guidelines, store aesthetics, and hygiene standards.
- Handle customer inquiries, feedback, and complaints professionally.
- Health & Safety Compliance:
- Ensure all food safety, hygiene, and health & safety regulations are strictly followed.
- Maintain cleanliness and organization across all areas of the store.
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