Electrical Equipment Technician

3 days ago

Jeddah, Makkah Province, Saudi Arabia Schneider Electric Gruppe Full time
About the Role

This role offers the opportunity to work with a variety of dynamic equipment and systems, requiring strong problem-solving skills, excellent communication skills and a commitment to providing exceptional service and enhancing client satisfaction.

You will be responsible for system integration, installation and commissioning, troubleshooting and maintenance, programming and configuration, technical support, customer support, training and guidance, documentation, reporting, safety compliance, collaboration, problem solving, and inventory management.

  • Key Responsibilities:
  • System Integration: Integrating VFDs into existing control systems and ensuring seamless communication with other devices, such as PLCs (Programmable Logic Controllers).
  • Installation and Commissioning: Overseeing the installation of VFD systems, conducting tests, and ensuring that all components function correctly before handing over to the end user.
  • Troubleshooting and Maintenance: Diagnosing and resolving issues related to VFDs, performing routine maintenance, and ensuring systems operate efficiently and reliably.
  • Programming and Configuration: Configuring and programming VFD parameters to optimize performance based on the specific needs of each application.
  • Technical Support: Providing technical assistance to customers and field service teams, addressing questions, and helping resolve any operational issues.
  • Customer Support: Acting as the primary point of contact for customers, addressing their concerns, answering questions, and providing technical support.
  • Training and Guidance: Educating customers on how to use and maintain their equipment effectively, often providing hands-on training.
  • Documentation: Keeping accurate records of service visits, repairs, maintenance activities, and customer interactions, often using software tools for documentation.
  • Reporting: Providing feedback to management regarding customer needs, product performance, and potential areas for improvement.
  • Safety Compliance: Adhering to safety standards and regulations while working in the field, ensuring both personal safety and the safety of customers.
  • Collaboration: Working closely with sales, engineering, and support teams to address customer needs and ensure seamless service delivery.
  • Problem Solving: Diagnosing technical issues and developing solutions quickly to minimize downtime for customers.
  • Inventory Management: Managing spare parts and tools needed for service tasks, ensuring they are available when required.

Requirements:

  • Bachelor's Degree in Electrical & Electronics Engineering
  • Minimum 10+ years of experience
  • Experience in VFD, protection relays, Switch gear installation and commissioning experience, Troubleshooting
  • Skilled in diagnostics of Power Quality study and analysis, basics in energy audit consultancy.

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