Industrial Technician
7 days ago
KONE is a global leader in the elevator and escalator industry, committed to improving the flow of urban life. With annual net sales of EUR 11.0 billion and over 60,000 professionals worldwide, we prioritize employee engagement and sustainability in our culture.
We're looking for an Industrial Technician - Preventive Maintenance with a service-oriented approach to join our team in Riyadh, Saudi Arabia.
In this role, you'll play a crucial part in ensuring quality service, equipment safety and performance, and promoting regular communication with customers and users. As an Industrial Technician, you'll perform routine maintenance checks and tasks, as well as attend call-outs.
Responsibilities:
- Customer Relationship Management:
- Promote customer satisfaction through quality service and proactive communication.
- Report work performed accurately and in real-time.
- Accountable for equipment safety and performance.
- Identify site risks and communicate them to supervisors.
- Take immediate action on-site in case of high-risk identification.
- Identify unplanned service repairs based on equipment needs.
- Responsible for end-users and site safety.
- Follow safe working practices and maintainance instructions and safety guidelines.
- Execute service visits (planned maintenance, callouts, and service repairs) respecting schedules and time limits.
- Raise sales leads to supervisors.
- Maintain service tooling, vans, instruments, etc., in good condition.
Qualifications:
- ITI/Vocational Certificate course/Diploma Engineering in Electrical/Electronics/Automation streams or equivalent.
- Good verbal and written English communication skills.
- Candidate with basic IT skills preferred.
- Candidates with basic digital foundation skills are ideal for this position.
- Minimum 5 years of solid Preventive Maintenance experience with a reputed elevator company required.
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