Current jobs related to Senior Vendor Support Manager - Riyadh, Ar Riyāḑ - HungerStation | هنقرستيشن
-
Senior Vendor Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeJob ID: 2925320 | Amazon Commercial Services (South Africa) (Pty) LtdAmazon is hiring Senior Vendor Managers (SVM) to improve the experience for our customers in Africa. This role will work across various internal and external teams to evaluate the customer landscapes, and invent innovative approaches to solve ambiguous problems. If you are looking for an...
-
Senior Vendor Manager, PC
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAmazon is hiring a Senior Vendor Manager (SVM) to improve the experience for our customers in GC. This role will work across various internal and external teams to evaluate the customer landscapes and invent innovative approaches to solve ambiguous problems. If you are looking for an entrepreneurial role within a fast-paced, ambiguous and collaborative...
-
Senior Vendor Leader
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeCompany Overview:Amazon is a global leader in e-commerce and cloud computing, committed to delivering exceptional customer experiences. We are seeking a highly skilled Senior Vendor Manager to join our team in South Africa.Job Description:The Senior Vendor Manager will be responsible for building and maintaining relationships with vendors, adding value...
-
Vendor SP- Support, Vendor SP- Support
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeJob ID: 2861867 | Souq.com for E-Commerce LLCAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.To expand the...
-
Senior Vendor Manager
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeJob ID: 2804280 | Amazon Commercial Services (South Africa) (Pty) LtdAmazon is hiring a Senior Vendor Manager (SVM) to improve the experience for our customers in Africa. This role will work across various internal and external teams to evaluate the customer landscapes, and invent innovative approaches to solve ambiguous problems. If you are looking for an...
-
Vendor Category Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeWe are seeking a seasoned professional to manage the Automotive category and drive new strategic initiatives. The ideal candidate will have extensive experience in account management, project or program management, and buying.This role involves building strategic partnerships with vendors, aligning relationships, and negotiating terms of trade. The...
-
Vendor Management Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Railway Company Full timeThe role holder is responsible for Vendors management.Department: Supply Chain Management.Location: Riyadh-HQResponsible for:Resolve all related issues in SAR Vendor Portal (vendor registrations, documentations submittals, reviews, portal errors, etc.).Coordinate with all related departments (IT, Finance, SS, etc.) to resolve all vendors pending...
-
Vendor Manager
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia The Cigna Group Full timeKey Responsibilities:Creation of a Governance framework for on-going reviewing and refinement of strategic vendor delivery objectives and performance against all service level agreements, examining results for problem determination and taking appropriate corrective actions.Creates processes and workflows to partner with vendor(s) and internal delivery teams...
-
IT Vendor Management Expert
4 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeAbout the Role:The Senior Manager - Strategic Vendor Management will be responsible for overseeing and optimizing vendor relationships and performance across the organization.This position requires a candidate with extensive experience in vendor management and procurement strategies, focused on fostering strategic partnerships that drive operational...
-
Senior Vendor Program Manager
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeJob OverviewWe are seeking a highly analytical and strategic Senior Vendor Program Manager to join our team. As a key member of the Mass Vendor Relations team, you will be responsible for delivering critical business initiatives that drive growth and expansion with existing small and medium vendors.Key ResponsibilitiesDevelop and execute plans to improve...
Senior Vendor Support Manager
3 weeks ago
HungerStation | هنقرستيشن is seeking a highly skilled and experienced Senior Vendor Support Manager to join our team. In this critical role, you will be responsible for driving improvements in Partner care chat, Cases, Calls, WhatsApp for business queues.
As a key member of our operations team, you will collaborate with BPO partner teams to achieve shared objectives, provide strategic insight, and lead continuous improvement efforts in operations.
You will be responsible for overseeing the design and operation of various services, systems, and applications, as well as training BPO Partners on existing / New processes.
Your expertise will be instrumental in ensuring Quality of service delivered by the BPO partners, while also acting as a Subject Matter Expert -Support with CRM enhancements & developments.
You will coordinate between BPO & HS teams to facilitate tasks, work with numbers, spot trends, find meaning behind data and come up with actionable insights that would help grow Hungerstation and our partners ecosystems further.
In addition, you will share & manage process updates between HS & BPO, manage onboarding queue for shops with internal stakeholders and ensure processes are aligned and followed.
Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards.
Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner.
Uphold a high-performance working environment and promote the Organization's Values.
Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
Key Qualifications:
- Minimum 2 years of prior experience in leading & managing a team, within a Contact Center environment is preferred.
Education and Certifications:
- Bachelor's Degree.
Job Type: Full-time
Industry: Food and Beverage Services
