Data-Driven Insights Lead

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Red Bull MOBILE Saudi offered by FNT Full time

Job Summary:

Red Bull MOBILE Saudi offered by FNT seeks a skilled senior specialist to drive CVM campaigns, analyze customer behavior, and execute retention and churn management strategies.

Responsibilities:

  • Develop and execute BTL campaigns to enhance customer revenue, retention, and lifetime value.
  • Manage customer base, focusing on revenue enhancement, retention, and churn control.
  • Monitor churn processes and create actionable insights to support business growth and customer satisfaction.
  • Create statistical models to identify micro-segments and predict customer behavior such as recharge, subscription, and churn propensity.

Insights & Reporting:

  • Deliver daily, weekly, and monthly reporting of KPIs to management and stakeholders.
  • Implement new reporting systems to resolve business challenges and improve decision-making.
  • Presentation of actionable insights and trackable KPIs that support the objectives of all relevant departments.

Requirements:

  • Bachelor's degree in Marketing, Economics, Business, or a related field.
  • 3-5 years of experience in marketing, ideally within the telecom industry, with at least 1 year in a similar role.

Skills:

  • Expertise in customer experience, churn retention, and campaign management.
  • Analytical thinking with problem-solving capabilities.
  • Data analysis and dashboard creation proficiency.
  • Leadership, P&L management, and budgeting experience.

Our Culture:

  • Fast-paced and dynamic work environment.
  • Opportunities for growth and development.
  • Collaborative teamwork.


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