Retail Sales and Service Expert

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotel Full time
Responsibilities and Requirements

As a Luxury Retail Specialist, you will be responsible for delivering exceptional customer service, maintaining a deep understanding of our product range, and contributing to achieving sales targets.

  • Customer Service: Greet and assist customers in a friendly and professional manner, ensuring they receive a personalized experience that exceeds their expectations.
  • Product Knowledge: Develop and maintain a thorough understanding of our Pierre Herm product range, including macarons, pastries, and seasonal offerings.
  • Sales: Actively contribute to achieving sales targets by effectively upselling and cross-selling products while maintaining a high standard of service.
  • Store Presentation: Ensure the store is always clean, organized, and visually appealing, reflecting the luxury and elegance of our brand.
  • Cash Handling: Accurately process sales transactions, handle cash and card payments, and issue receipts with precision and efficiency.
  • Stock Management: Assist in stock receiving and inventory control, ensuring that stock is stored correctly and rotated according to the first-in-first-out (FIFO) method.
  • Customer Relations: Build and maintain positive relationships with customers, ensuring they leave the store satisfied and likely to return.
  • Brand Representation: Uphold the values and standards of the Pierre Herm brand in every interaction with customers, reflecting the luxury and elegance of our brand.


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