Global Investment Relationship Manager

1 month ago

Riyadh, Ar Riyāḑ, Saudi Arabia Franklin Templeton Full time
Company Overview

Franklin Templeton is a leading investment management company that develops innovative ways to help clients achieve their investment goals. With a dynamic and diversified firm spanning asset management, wealth management, and fintech, we offer various opportunities for investors to progress towards their objectives.

Job Description

We are seeking an Institutional Client Account Manager to join our team in Riyadh, Saudi Arabia. This role will involve managing existing client relationships in the Middle East region on a day-to-day basis to ensure a high-quality service experience for our clients and long-term retention of assets and fee revenue for our business.

Key Responsibilities:
  • Manage institutional client relationships and associated operational, investment, and non-investment related client activity.
  • Deliver select Value Beyond Investing services to tier 1 and A segment clients, including client training programs and relationship building through client review meetings and due diligence events.

The successful candidate will work closely with the UAE-based institutional sales teams to deliver high-touch, customized, and quality service, bringing client knowledge and insight to all servicing activities while supporting the UAE-based sales team and broader Specialist Investment Manager teams in client retention and local language-based relationship building.

Required Skills and Qualifications:
  • Minimum 5 years of client service or related experience in a client contact capacity in the Financial Services Industry working with institutional clientele, products, servicing needs, and information standards.
  • Strong communication skills, with an ability to communicate with people on all levels in and outside the company with enthusiasm.
  • Fluency in English and Arabic is critical for this position.
  • Strong focus on prioritization and attention to detail.
  • Ability to provide a positive client experience by taking ownership of client challenges and seeing these through to a resolution.
  • Ability to multitask while working both in a fast-paced, team-focused environment and independently.
  • Productively use industry-standard and business software applications and research tools (e.g., Word, Excel, Outlook, and PowerPoint).
Benefits

Our culture is shaped by our diverse global workforce and strongly held core values. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Franklin Templeton is committed to fostering a diverse and inclusive environment and offers a range of benefits to support employee well-being and career growth.

Estimated Salary: $80,000 - $120,000 per year

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