Supply Chain Operations Manager
2 days ago
About the Role:
The Implementation Officer will be responsible for ensuring the successful deployment of our inventory management system.
Responsibilities:
- System Configuration:
Configure the inventory management system to meet client-specific requirements.
Ensure integration with existing systems. - Client Communication:
Act as the primary point of contact for clients during the implementation process.
Gather and document client requirements, ensuring alignment with system capabilities. - Training Delivery:
Deliver hands-on training sessions for end-users, covering system features and workflows.
Develop training materials, user guides, and FAQs to assist users post-implementation. - Quality Assurance:
Perform data validation to ensure accuracy and consistency during system migration.
Monitor and evaluate system performance post-implementation to ensure success metrics are met. - Reporting and Feedback:
Create detailed progress reports and present them to stakeholders.
Gather client feedback and work with the development team to implement system improvements. - Project Management:
Manage the implementation process from initiation to completion.
Develop and maintain project plans, timelines, and milestones.
Requirements:
Bachelor's degree in IT, healthcare informatics, or related fields.
1-3 years of experience in implementing inventory or ERP systems.
Proven track record of managing multiple implementation projects.
Strong analytical and problem-solving skills.
Excellent communication and client management abilities.
Proficiency in inventory management systems, ERP tools, and project management software.
Understanding of supply chain and inventory management principles.
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