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Restaurant Host/Hostess

2 months ago

Jeddah, Makkah Province, Saudi Arabia Accor Full time

Job Title: Restaurant Host/Hostess

Company: Accor

Job Type: Full-time

Location: Worldwide

Job Description:

We are seeking a highly motivated and enthusiastic Restaurant Host/Hostess to join our team at Accor. As a Restaurant Host/Hostess, you will be responsible for providing exceptional customer service and creating a memorable dining experience for our guests.

Key Responsibilities:

  1. Take bookings and manage reservations to ensure a seamless dining experience for our guests.
  2. Provide exceptional customer service by greeting guests, answering questions, and addressing any concerns in a professional and courteous manner.
  3. Work closely with the restaurant team to ensure that all guests receive a high level of service and that the restaurant runs smoothly.
  4. Maintain accurate records of bookings, reservations, and guest interactions to ensure that we can provide the best possible service.
  5. Participate in ongoing training and development to stay up-to-date with the latest hospitality trends and best practices.

Requirements:

  • Excellent communication and interpersonal skills to interact with guests and colleagues in a professional and courteous manner.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic knowledge of food and beverage and hospitality industry practices.
  • Fluency in English and additional languages are an asset.

What We Offer:

  • Competitive salary and benefits package including company-wide opportunities, outstanding career-oriented training and development, excellent food and beverage discounts, pension scheme, and above all, an exciting and motivating working environment.