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IT Data Management Expert

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

Expert IT Data Management

We are seeking a skilled IT Data Management Expert to join our team at Alnafitha IT. As an IT Data Management Expert, you will play a vital role in designing, implementing, and maintaining data management systems and processes.

Key Responsibilities

Data Design and Implementation:

  • Design and implement data management systems and processes to meet business requirements.
  • Develop and maintain data models, data dictionaries, and data architectures.
  • Collaborate with cross-functional teams to integrate data management systems into business processes.

Data Governance and Compliance:

  • Establish and implement data governance policies to ensure compliance with organizational and industry standards.
  • Generate and present regular reports on data quality, completeness, and accuracy to stakeholders.
  • Monitor data integration with systems like finance, marketing, and customer success platforms to maintain integrity and synchronization.

Customer Portal Management:

  • Maintain and manage user access to customer portals, ensuring appropriate permissions are granted.
  • Oversee the customer registration process, ensuring all required information is accurate and complete.
  • Collaborate with internal teams to streamline and improve customer onboarding workflows.

Process Improvement and System Configuration:

  • Identify gaps and inefficiencies in data entry processes and develop optimized workflows to address them.
  • Configure systems/workflows to enhance data entry processes, user interfaces, and workflows based on operational needs.
  • Test and validate system changes to ensure alignment with business requirements.

Collaboration and Support:

  • Work closely with marketing teams to validate and segment incoming leads.
  • Collaborate with sales teams to maintain a robust and actionable contact database.
  • Partner with RevOps, finance, and customer success teams to ensure data accuracy aligns with reporting and operational requirements.
  • Act as a central point of contact for data quality, process improvement, and system configuration tasks.

Requirements

Certification Requirements:

  • Bachelor's degree in Business Administration, Data Management, or a related field.

Technical Skills:

  • Proficient in operational systems such as Zoho, Salesforce, Microsoft Dynamics 365, or similar.
  • Familiarity with data enrichment tools (e.g., Clearbit, ZoomInfo) and reporting tools like Power BI or Tableau.
  • Experience in process development and system configuration.

Personal Skills:

  • Detail-oriented with strong analytical abilities.
  • Excellent communication and collaboration skills.
  • Proactive problem-solver with a strong commitment to accuracy and quality.

Working Conditions:

  • Working on weekends, holidays, or outside of business hours could be required.