Elevator Field Development Manager
5 days ago
Job Description
KONE Nederland is seeking a highly skilled and experienced Elevator Field Development Manager to lead the development of our field competence in the elevator business. This role will be responsible for ensuring that our field personnel have the necessary skills and knowledge to deliver exceptional service to our customers.
The successful candidate will have a strong background in technical training, with experience in developing and implementing training programs for field personnel. They will also have excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
Key Responsibilities
- Develop and implement training programs for field personnel to ensure they have the necessary skills and knowledge to deliver exceptional service to customers.
- Collaborate with cross-functional teams to identify areas for improvement and develop solutions to address these gaps.
- Conduct needs assessments and analyze data to inform training program development.
- Maintain accurate records of training program metrics and provide regular reports to management.
- Stay up-to-date with industry developments and best practices in technical training.
Requirements
- Postgraduate qualification in engineering, safety, technical or behavioral science or minimum 5 years of experience within Learning & Development, in field/technical context.
- Technical training expertise, Training Center management, and apprenticeship program experience are seen as an asset.
- Excellent English and local language skills.
- Excellent communication and interpersonal skills.
- Project Management skills.
- Knowledge and understanding of mentoring and coaching.
- Learning Management System experience and eLearning/virtual training knowledge and development experience preferred.
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