Network Systems Specialist

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sahm Capital Full time
Job Description

The position of IT System Engineer at Sahm Capital requires an individual with technical expertise in system and network development, vendor interaction, and troubleshooting. The successful candidate will provide technical support across the company's internal and external departments, including help desk services.

The IT System Engineer will be responsible for:

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Establishing user accounts and resolving password or login issues.
  • Troubleshooting and resolving problems with software, hardware, and network equipment.
  • Providing technical assistance to colleagues via phone or in-person.

Key Responsibilities

  1. Analyzing records and logs to identify trends and potential issues with IT scheduled activities.
  2. Maintaining computer systems and networks.
  3. Responding to service issues and requests in a timely manner.
  4. Setting up and managing user accounts.
  5. Repairing and replacing equipment as necessary.
  6. Testing and supporting new technology implementations.
  7. Possibly providing end-user training.
  8. Learning and creating knowledge base documents related to IT.

Requirements

The ideal candidate should possess the following qualifications:

  • Bachelor of Science in Information Technology or equivalent degree.
  • 2-4 years of experience in IT, preferably in networking and system fields.
  • Cisco Certified Network Professional (CCNP) certification.
  • MCSA or higher certificate, or equivalent certification.
  • Knowledge and expertise with various software, hardware, and applications.
  • Excellent problem-solving skills and ability to complete projects effectively.
  • Analytical skills to study problems and records.
  • Strong communication and interpersonal skills.
  • Ability to manage time and prioritize multiple projects simultaneously.
  • Organized and attentive to detail.


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