Head of Integrated Communications
7 days ago
Emperor is a dynamic and innovative agency, always striving to deliver exceptional results for our clients. We are seeking an experienced professional to join our team as a Client Director, responsible for driving business growth and expansion.
The successful candidate will have a proven track record in leading integrated comms accounts, focusing on brand and marketing communications. Key responsibilities include managing and presenting creative development, production, and post-production of online and offline cross-channel communications, as well as budget management and project finances.
The role will involve:
- Developing and executing strategic plans to drive business growth
- Building strong relationships with clients and suppliers
- Overseeing the smooth running of cross-functional project teams
- Delivering high-quality work while maintaining excellent client service
- Nurturing new business opportunities and responding to RFPs
Key Skills
- Strategic direction and planning
- Relationship management and stakeholder engagement
- Cross-cultural understanding and adaptation
- Multi-channel / propositional expertise - Brand, employee engagement, sustainability, design, digital, film, print, and production management
- Team leadership and collaboration
- Problem solving, negotiation, and issue resolution
Account Management
- Managing and maintaining existing client relationships
- Identifying opportunities to up-sell and cross-sell Emperor services
Project Delivery
- Providing strategic direction advice to clients
- Supporting project delivery and collaborating with internal teams
Management and Planning
- Leading client-facing meetings and presentations
- Financial management and budget monitoring
Personal Qualities
- Strong business and commercial awareness
- Excellent communication and presentation skills
- Organized, detail-oriented, and creative approach
- Sound judgment and analytical thinking
- Unquestionable business ethics and integrity
- Ability to deliver exceptional client service
- Passionate, engaging, and resilient nature
Metric of Success
- New business originated
- Client growth and retention
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