Strategic Business Systems Analyst

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Duncan & Ross Full time

Duncan & Ross is seeking a highly skilled Strategic Business Systems Analyst to join their team.

Job Overview

We are looking for an experienced professional with a strong background in Point of Sale (POS) systems and IT integration to work closely with stakeholders, analyze business needs, define system requirements, and ensure seamless integration and functionality across platforms.

Key Responsibilities:

  • Business Analysis: Collaborate with business stakeholders to identify and document requirements for POS systems and their integration with other IT systems.
  • System Integration & Design: Define and document integration requirements between POS systems and ticketing engines, Kitchen Display Systems (KDS), ERP, and other systems. Work with IT teams to design, test, and implement integrations, ensuring data accuracy and system interoperability.
  • Documentation & Training: Prepare detailed documentation, including business requirements, process flows, and integration specifications. Conduct training sessions for end-users on new functionalities and workflows.
  • Support & Maintenance: Provide ongoing support for POS systems and integrations, troubleshooting issues and coordinating with technical teams for resolution.

Salary Range: $120,000 - $150,000 per annum

Required Qualifications:

  • 5-10 years of experience as a Business Analyst with a focus on POS systems and IT integration.
  • Experience working with ticketing engines, Kitchen Display Systems (KDS), ERP systems, or other business-critical platforms.
  • Strong understanding of POS functionalities, including payment processing, inventory management, and reporting.
  • Experience in industries like F&B, retail, or entertainment.


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