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Hotel Reservations Coordinator

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time
Job Description

We are seeking a highly organized and customer-focused reservations professional to oversee all aspects of our hotel's reservation process. This pivotal role ensures seamless guest experiences from initial inquiry to arrival.

The successful candidate will be responsible for managing and overseeing the entire reservations department, ensuring efficient operations and high-quality customer service. Key performance indicators include optimizing occupancy rates and maximizing revenue through strategic planning and effective team management.

  • Develop and implement strategies to optimize occupancy rates and maximize revenue
  • Lead, train, and motivate the reservations team to meet and exceed performance targets
  • Monitor and analyze reservation trends, providing regular reports and insights to senior management
  • Collaborate with sales, marketing, and front office teams to ensure cohesive guest experiences