Digital Experience Improvement Specialist

22 hours ago


Riyadh, Ar Riyāḑ, Saudi Arabia Stratos Asia Full time
About the Role:

At Stratos Asia, we're seeking a Digital Experience Improvement Specialist to help us refine our online interactions with customers. As a key member of our team, you'll assess the effectiveness of our digital communication strategies and provide actionable insights for improvement.

Key Responsibilities:
  • Evaluate digital customer interactions, including chat, email, and social media responses
  • Identify areas for improvement in communication quality and engagement
  • Provide structured feedback on response effectiveness and clarity
  • Participate in ongoing quality improvement research
What We Offer:
  • Competitive pay per completed evaluation
  • Fully remote work with a flexible schedule
  • Opportunities to collaborate with customer experience and digital strategy teams
  • No prior experience required, training is provided


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