Digital Experience Improvement Specialist
22 hours ago
At Stratos Asia, we're seeking a Digital Experience Improvement Specialist to help us refine our online interactions with customers. As a key member of our team, you'll assess the effectiveness of our digital communication strategies and provide actionable insights for improvement.
Key Responsibilities:- Evaluate digital customer interactions, including chat, email, and social media responses
- Identify areas for improvement in communication quality and engagement
- Provide structured feedback on response effectiveness and clarity
- Participate in ongoing quality improvement research
- Competitive pay per completed evaluation
- Fully remote work with a flexible schedule
- Opportunities to collaborate with customer experience and digital strategy teams
- No prior experience required, training is provided
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