Luxury Retail Professional

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia Bvlgari Full time
About the Role

Bvlgari is seeking a highly skilled and motivated Client Advisor to join our team in Jeddah. As a Client Advisor, you will be responsible for providing an exceptional customer experience, driving sales, and building strong relationships with our clients.

Key Responsibilities
  • Client Welcome and Service: Greet and welcome all clients and prospects, providing a personalized and luxurious shopping experience.
  • Product Knowledge and Sales: Develop and maintain in-depth knowledge of Bvlgari products, and use this expertise to drive sales and meet sales targets.
  • Relationship Building: Establish and maintain strong relationships with existing clients, and engage new customers to the brand.
  • Account Management: Manage client accounts, including registering client data and performing CRM activities.
  • After-Sales Service: Provide exceptional after-sales service, including handling repairs, estimates, and returns.
  • Training and Development: Participate in online training modules and training sessions to develop knowledge and skills.
Requirements

To succeed in this role, you will need:

  • Strong Customer Service Skills: Provide exceptional customer service, with a focus on building strong relationships and driving sales.
  • Product Knowledge: Develop and maintain in-depth knowledge of Bvlgari products.
  • Sales and Negotiation Skills: Use sales and negotiation skills to drive sales and meet targets.
  • Marketing and CRM Experience: Experience in marketing and customer relationship management is an advantage.
  • Language Skills: Proficiency in English, both written and verbal.


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