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Risk Governance Manager
2 months ago
We are seeking a highly skilled Risk Governance Manager to join our team at Saudi Post and Logistics. The successful candidate will be responsible for overseeing the risk management framework and ensuring that all activities are carried out in accordance with operating procedures and policy.
Key Responsibilities- Team Supervision
- Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
- Provide on-the-job training and constructive feedback to assigned team to support their overall development.
- Promote SPL's values and ethics in all activities within the team to support the establishment of a value-driven culture within the organization.
- Budgeting and Financial Performance
- Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.
- Policies, Systems, Processes & Procedures
- Provide inputs and implement policies, systems, and procedures for the assigned team so that all relevant procedural/regulatory requirements are fulfilled while delivering a quality, cost-effective service.
- Continuous Improvement
- Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considering global standards, productivity improvement, and cost reduction.
- Customer Service Excellence
- Proactively engage with clients and provide solutions to achieve optimum client satisfaction and brand loyalty for SPL.
- Facilitate the review, enhancement, and implementation of processes to manage client relationships to enhance the customer journey in line with the organization's customer experience strategy.
- Reporting
- Prepare sectional statements and reports timely and accurately to meet SPL and department requirements, policies, and quality standards.
- Develop the SPL's ERM framework documents (including risk management strategy, and policy & procedures manual) and ensure constant update in accordance with the changes and developments that occur in the organization.
- Monitor and evaluate the adequacy and effectiveness of the risk management policy & procedures manual, and the risk space in the organization.
- Submit periodic reports showing the progress made in implementing the framework.
- Conduct research on trends and the latest developments in the field of ERM to stay up to date.
- Design communication plans and activities that aim to spread awareness of risk management across SPL.
- Collaborate with business units to build and continually improve risk management capabilities at all levels of the business through raising awareness and trainings provided.
