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Chief Technology Operations Officer
2 weeks ago
At Qataryello, we are seeking an exceptional Chief Technology Operations Officer to lead our IT operations and ensure the highest level of service delivery.
The ideal candidate will have a proven track record of managing large-scale IT operations in top-tier banks and financial institutions. Key responsibilities include:
- Overseeing all aspects of IT operations to ensure seamless delivery of services
- Developing and implementing monitoring, control, and governance frameworks for IT operations
- Minimizing downtime and expediting resolution through robust incident management
- Establishing automation strategies to reduce costs, improve performance, and minimize footprint
- Creating strategies for improvement in testing and pre-production environments
- Collaborating with development and QA leadership to establish testing standards and infrastructure
- Developing relevant KPIs, SLAs, and metrics to monitor and evaluate performance
The successful candidate will be a strategic thinker with excellent leadership skills, able to manage cross-functional teams in a high-pressure environment.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred)
- 15+ years of experience in IT, with majority in banking/financial services industry
- Prior experience leading large IT operations departments in top-tier banks
- Familiarity with best practices for QA, testing, and release management in banking environments
- Strong communication and stakeholder management skills
- Able to provide clear visibility and updates to executive leadership