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Waiter Supervisor

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full time

About Us

Saudi Petroleum Services Polytechnic is committed to delivering exceptional guest experiences in its restaurants.

Job Overview:

  • Lead a team of waitstaff, fostering a positive and productive work environment.
  • Oversight of daily restaurant operations, ensuring seamless service delivery.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Manage conflicts and resolve guest complaints professionally.
  • Ensure compliance with health, safety, and hygiene regulations.

Responsibilities:

  • Supervise and support the waitstaff to ensure smooth service delivery.
  • Train and mentor new staff to maintain exceptional service standards.
  • Greet and assist guests with professionalism, aiming for high guest satisfaction.
  • Maintain tables by ensuring they are clean, well-presented, and set to the highest standards at all times.
  • Collaborate with kitchen and bar teams to optimize service delivery.

Requirements:

Previous experience in a similar role, preferably in luxury hotels or fine dining restaurants is essential.

Strong leadership and communication skills are required. Knowledge of food and beverage service standards is vital.