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Product Development Lead

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Lucidya Full time
About Lucidya

Lucidya is a pioneering force in customer experience management (CXM), leveraging AI-driven insights and omnichannel support solutions to elevate customer experiences.

Job Description:
  1. Drive the development of OmniServe, prioritizing features based on customer needs and market trends.
  2. Work closely with cross-functional teams to ensure seamless communication and collaboration.
  3. Develop and maintain clear product requirements, facilitating effective project planning and execution.
Qualifications:
  • Minimum +5 years of experience in product management, with expertise in stakeholder engagement and project management.
  • Strong analytical and problem-solving skills, with the ability to analyze complex data and make informed decisions.
  • Familiarity with industry-standard methodologies, including Scrum and Agile.
Desirable Skills:
  • Experience working in the customer support sector and advanced technical knowledge.
  • Ability to lead a team and contribute to high-value projects within a fast-paced environment.
Benefits:
  • Opportunity to work with a talented team and contribute to the growth of the company.
  • Chance to develop your skills and take on new challenges in a rapidly evolving industry.