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Strategic Program Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

Job ID: 2909475 | Q-Express Documents Transport

About the Role

We are looking for a skilled Program Manager to own strategic, tactical, cross-functional projects and programs in our Amazon MENA UFG team.

This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes.

Cross-team coordination, project management and executive presentation skills are essential.

Key Responsibilities
  1. Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations.
  2. Work directly with key internal stakeholders, customers, and partner teams to craft and deliver scalable solutions.
  3. Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery.
  4. Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate.
  5. Influence design and development of strategic processes.
  6. Work with program managers and business leaders to communicate and deliver critical business initiatives.
  7. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions.
  8. Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
  9. Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence.