Field Service Specialist

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Carrier Global Corporation Full time

Overview:

Carrier Global Corporation is a leading provider of innovative heating, ventilation, and air conditioning (HVAC) solutions. Our team of experts strives to create healthier environments while reducing environmental impact.

Job Description:
  • This role involves maintaining and repairing HVAC equipment in compliance with industry standards and manufacturer guidelines.
  • The successful candidate will be responsible for ensuring the efficient operation of air-conditioning units, diagnosing mechanical and electrical malfunctions, and making recommendations for improvement.
  • In addition to technical skills, strong communication and interpersonal abilities are essential for this position.

Skills and Qualifications:

Diploma or equivalent in Air-Conditioning & Refrigeration Field

5 - 8 years of working experience in the HVAC industry / field

A valid driving license is a plus

This role is only open to Saudi Nationals

Required Skills:

  • Principles and practices of HVAC equipment maintenance and repair inline with industry practices & manufacturer's guidelines
  • Hazard & Safety practices and procedures used in installing, repairing & maintaining HVAC equipment and MSDS sheets
  • Overall understanding & practices of tools utilization & management
  • Preparation & filling of inspection reports / Technical reports
  • Overall understanding & complying with quality management practices as per company standards & any other applicable quality standards
  • Good English knowledge in terms of speaking, writing, reading & listening
  • Communication & inter-personal skills, team player & customer oriented
  • Basic understanding & knowledge in Metal sheets, electrical, carpentry & Building Automation controls

Responsibilities:

  • Follow standard processes to accomplish tasks (Understand & follow oral and written directions)
  • Attend & complete assigned tasks within assigned time to the best ability and ensure quality services & customer satisfaction. Leave site clean & neat
  • Keep customer informed with the task nature & progress upon site arrival & prior leaving work site. Share outstanding issues & suggested enhancements / recommendations
  • Fill up Job Completion Certificate / Job Card / EH&S site surveys
  • Inspect air-conditioning units to ensure efficient operation & diagnose mechanical and electrical malfunctions and make recommendations
  • Make estimates of labor hours & materials required
  • Prepare Inspection reports (Site condition, SOW & Technical recommendations)
  • Prepare Technical Reports & Root cause analysis
  • Possess basic knowledge of computers and cell phone apps
  • Repair and replace damaged parts
  • Work independently in the absence of supervision
  • Perform regularly scheduled maintenance & Maintain maintenance records
  • Adjust and maintain internal electrical and electronic control systems; cleans coils, blowers, checks motors, and belt tensions
  • Work closely with colleagues as part of an integrated team
  • Recognize safety hazards commonly found in HVAC operations, and identify and implement appropriate controls to ensure safe work
  • Identify situations that require escalation or elevation to Supervisor or Manager for guidance or need to request additional support
  • Able to rig & properly set up gantry for safely lifting equipment, overhauling pumps, chillers etc.
  • Manage & organize machinery tools pickup, delivery, usage & inventory as applicable
  • Performs additional duties and responsibilities as required
  • Recognize and identify potential risks and hazards associated with performing all work-related duties safely
  • Attend regular (EH&S / Technical) Trainings & meetings

Minimum Product Knowledge:

  • DX & Airside Equipment
  • Reciprocating chillers
  • Screw Chillers
  • Scroll Chillers
  • Centrifugal Chillers


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