Retail Performance Manager

19 hours ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sephora USA, Inc Full time
About Us

Sephora USA, Inc is a leading beauty retailer committed to expanding the way the world sees beauty by empowering individuals. Our vision is to reimagine the future of beauty. We strive to inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated.

Why Work With Us
  • We offer a dynamic work environment where you can unleash your creativity and learn and evolve as an individual.
  • We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

Responsibilities

This role is responsible for the performance of Sephora stores across the Central Region. Key responsibilities include:
  • Responsible for delivery of all pre-agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions.
  • Ensure exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility while delivering best-in-class customer service across all stores.
  • To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development, and coaching of Store Managers, store teams while managing within business plan.

Requirements

The ideal candidate will have experience in sales, operations, and customer service within the beauty/retail industry. Required skills and qualifications include:
  • Knowledge and experience in sales, service and commercial KPI environments focusing on, but not restricted to, conversion and average basket.
  • Experience in Leadership & management skills.
  • Commercial background and market awareness.
  • Comprehensive beauty industry knowledge, up to date on trends and latest products.


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