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Warehouse Operations Manager

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Gulf Marketing Group (GMG Group) Full time

About Gulf Marketing Group (GMG Group)

Gulf Marketing Group (GMG Group) is a global well-being company that retails, distributes, and manufactures a portfolio of leading international and home-grown brands across sport, food, and health sectors. Our vision is to inspire people to win in ways that make the world better.

Our investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under our ownership and management, we have become a leading global company, affiliated with the world's most successful and respected brands in the well-being sector.

We work across the Middle East, North Africa, and Asia, introducing more than 120 brands into our markets.

About the Role

The role holder is responsible for providing administrative support by assisting in activities that facilitate the flow of work in the related Division/Business Unit/Department. This includes managing and providing all paperwork, office procedures, and other administrative tasks to meet operational requirements.

Core Responsibilities:

  • Inform workers of management conditions of work, rules, and regulations guiding the establishment to ensure they adhere to company policies and take disciplinary measures against workers who are found wanting.
  • Make available all work-related records such as attendance and efficiency scores to management for payment and other rewards.
  • Give workers detailed feedback on their performance to help them improve.
  • Draft shifts for workers and ensure they follow them diligently to avoid commotion and agitations.
  • Inspect work equipment to identify shortages and damages and report findings to management.
  • Resolve conflicts between workers on site and ensure fair treatment without bias.
  • Keep accurate records of worker performance and ensure timely payments.
  • Work as an intermediary between management and workers to facilitate good communication and resolve issues.
  • Check outgoing stocks to ensure they are in good condition and accurately document them.
  • Ensure timely stock inventory and balance checks to avoid mix-ups.
  • Ensure team members follow Standard Operating Procedures (SOPs) and take corrective actions if deviations are identified.
  • Meet Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

Required Skills and Qualifications

  • Good teamwork skills to work effectively with others.
  • Strong leadership skills.
  • Able to carry out instructions fully.
  • Able to manage temperament.
  • Ability to multitask.