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Customer Care Professional

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia eXtra (United Electronics Co.) Full time

eXtra (United Electronics Co.) is currently hiring a Customer Care Professional to provide top-notch customer service and support to our valued customers.

Job Description:

  1. Customer Assistance: Respond promptly to customer inquiries and resolve issues efficiently and professionally.
  2. Product Knowledge: Stay up-to-date on product offerings and features to provide accurate and helpful information to customers.
  3. Returns and Refunds: Handle customer returns and refunds in accordance with company policies and procedures.
  4. Issue Resolution: Work closely with customers to resolve issues and ensure a positive experience.
  5. Teamwork: Collaborate with colleagues to achieve common goals and objectives.

Requirements:

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.