Quality and Performance Enhancement Specialist
3 days ago
The BaseTeam Recruitment is seeking a Quality and Performance Enhancement Specialist to join our team. As a key member of our organization, you will play a pivotal role in driving excellence and continuous improvement.
This position requires a detail-oriented individual with a profound understanding of quality management systems and performance metrics. The specialist will be responsible for developing, implementing, and monitoring quality assurance processes that align with ISO 9001 standards while leveraging Power BI for data analysis and reporting.
The ideal candidate will collaborate cross-functionally to ensure that operational practices meet the organization's objectives and drive initiatives aimed at enhancing service delivery and operational efficiency. A robust analytical mindset and a passion for process optimization will be essential as the specialist identifies areas for improvement and drives performance excellence across various departments.
Key Responsibilities:
- Develop, implement, and maintain quality assurance processes that adhere to ISO 9001 standards, ensuring compliance and effectiveness.
- Utilize Power BI to analyze performance metrics, create interactive dashboards, and provide actionable insights to management.
- Conduct regular internal audits and assessments, identifying areas for improvement and facilitating corrective actions as needed.
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