Fulfillment Center Learning Lead
2 weeks ago
About Afaq - Warehouse Branch:
Afafq - Warehouse Branch aims to create a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, for any employee who has a disability.
About the role:
This role involves acting as a proactive and productive liaison/partner with the corporate department consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.
Responsibilities:
Employee Development:
- Foster the development and growth of Amazon employees through coaching and delivering messages related to performance.
- Implement and execute training programs for associates, managers, trainers and others.
- Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.
- Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals.
- Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of Trans performance goals and required YOY improvements.
- Provide training assistance where necessary in order to achieve these goals.
- React quickly and efficiently to production imperatives, scheduling conflicts and network-wide roll outs.
- Ensure and drive best practices standardization across all departments and sites.
- Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.
- Ensure that training is tracked and recorded, including progress and skill sets.
- As needed, manage grant proposals including implementation, tracking and relationship management.
- Create, manage and update training content and associate compliance audits.
- Administer methods for gathering and tracking training metrics.
- Analyze and understand data to suggest improvements for training and operations.
- Track and communicate Learning Department goals, assignments and progress locally and at a network level.
- Take ongoing responsibility for ensuring that the First, Middle and Last Mile Transportation is operating safely and take immediate action to correct where necessary.
- Owner of PIT Training Program and maintains proper documentation related to PIT certification.
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