Surveillance System Installation Expert
4 days ago
**Job Summary:**
Merge Recruitment Agency is seeking a skilled Site Security Engineer to install, operate, and maintain security network products at customer sites. As a Site Security Engineer, you will work closely with projects and sales teams to ensure smooth pre-installations and provide excellent customer support.
Main Responsibilities:
- Ensuring successful installation, operation, and maintenance of security network products.
- Providing training to customers on security network products.
- Developing a thorough understanding of SLA contracts and coverage levels.
- Performing remedial repair activities on customer sites as directed by senior technical staff.
- Recognizing situations requiring service call escalation and following proper procedures.
- Validating actual problems and correct parts to be used for service.
- Debriefing and reporting service calls for future enhancements.
Requirements:
- At least 4-5 years of hands-on technical implementation experience in surveillance systems and physical security systems.
- Strong background in underlying technologies such as networking, WLNA, CCTV, access control, arm barriers, bollard systems, etc.
- Solid background in Milestone, Lenel, HID is a must.
- Able to work with Microsoft servers (any version).
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