Client Solutions Expert

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Musco Lighting Full time
Role Overview:

The Project Manager will play a critical role in delivering top-tier solutions to Musco Lighting's customers while growing their career within a dynamic and supportive team environment.

  • The successful candidate will assist the Senior Project Manager with client-facing needs, including coordination of product installations, contractor management, and technical expertise.
  • The Project Manager will also provide support to the sales team, assisting with technical discussions and pricing strategies for turnkey projects.
Key Tasks:
  1. Oversee product installation, from arrival in port to commissioning and project closeout, ensuring timely and cost-effective completion.
  2. Recruit, train, and mentor contractors in installation and service best practices.
  3. Provide technical guidance to customers and sales teams, addressing applications, installations, and design considerations.
  4. Coordinate and delegate project-specific tasks to contractors and vendors, ensuring clear responsibilities and deliverables.
  5. Represent Musco Lighting in global markets, maintaining the company's values and collaborative team approach.
  6. Educate and inform customers and vendors about Musco's products, services, and solutions.
  7. Relay field and project-related updates to internal teams using Musco's communication systems and tools.
  8. Diagnose, maintain, and repair construction equipment as needed.
  9. Manage warranty claims, field service requests, resource allocation, and maintenance support for end users.
  10. Enforce safety standards and operate construction equipment, including aerial lifts, in a safe and efficient manner.
  11. Perform additional duties as assigned.


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