Client Solutions Expert
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The Project Manager will play a critical role in delivering top-tier solutions to Musco Lighting's customers while growing their career within a dynamic and supportive team environment.
- The successful candidate will assist the Senior Project Manager with client-facing needs, including coordination of product installations, contractor management, and technical expertise.
- The Project Manager will also provide support to the sales team, assisting with technical discussions and pricing strategies for turnkey projects.
- Oversee product installation, from arrival in port to commissioning and project closeout, ensuring timely and cost-effective completion.
- Recruit, train, and mentor contractors in installation and service best practices.
- Provide technical guidance to customers and sales teams, addressing applications, installations, and design considerations.
- Coordinate and delegate project-specific tasks to contractors and vendors, ensuring clear responsibilities and deliverables.
- Represent Musco Lighting in global markets, maintaining the company's values and collaborative team approach.
- Educate and inform customers and vendors about Musco's products, services, and solutions.
- Relay field and project-related updates to internal teams using Musco's communication systems and tools.
- Diagnose, maintain, and repair construction equipment as needed.
- Manage warranty claims, field service requests, resource allocation, and maintenance support for end users.
- Enforce safety standards and operate construction equipment, including aerial lifts, in a safe and efficient manner.
- Perform additional duties as assigned.
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