Operational Excellence Lead

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

Amazon is a company that empowers its employees to deliver the best results for our customers. We believe in creating an inclusive culture that enables everyone to succeed. As a Continuous Improvement Manager, you will play a crucial role in driving our mission forward.

As part of our team, you will support, coordinate, and facilitate the implementation of new and improved structures, processes, and activities. You will work closely with AMET teams and all levels of management within the Fulfillment Center (FC) to ensure the successful execution of our plans.

The Role

In this role, you will be responsible for managing the Fulfillment Centre improvement plan, developing a culture of continuous improvement and lean thinking, and contributing to and facilitating Kaizen activities. You will also need to show agility in reacting to countermeasures and have a bias for action to implement change.

Key Responsibilities:
  • Create data-driven arguments to ascertain root cause and implement Amazon standards or innovate to develop a solution.
  • Develop and disseminate Lean Standard Work principles across teams.
  • Liaise between FC and AMET/ECCF to drive leverage of cross-FC process excellence.

In this role, you will report directly to the Regional Continuous Improvement Manager and work closely with the SME team and business analyst to expedite effective change.

About the Team

You will be an integral part of the AMET region CI team, leading and supporting effective and efficient change. You will also be responsible for maintaining strong relationships with AMET/ECCF Process Owners and FC Process Engineer.

Basic Qualifications
  • Degree level or higher in Industrial Engineering, Business Process Engineering, Quality, Operations, or Logistics.
  • Project Portfolio Management experience.
  • A strong record of team leadership in large-scale, rapid, process-driven environments.
  • Very strong analytical capabilities.
  • The ability to translate operational issues into workable solutions.
  • Excellent communication skills (written and verbal).
  • Fluent English.


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