Derivatives Application Support Specialist
2 weeks ago
About the Role
S.P.S People FZE is seeking a highly skilled and motivated Charles River Derivatives (CRD) Application Support expert to join their team in Riyadh, KSA. This is a long-term contractor role with possible extensions.
Key Responsibilities:
- Provide daily operational support for the CRD application, ensuring system stability and performance;
- Troubleshoot and resolve functional and technical issues related to derivatives workflows within CRD;
- Monitor system performance, logs, and alerts to proactively identify and address potential issues;
- Work closely with end-users, including portfolio managers, traders, compliance officers, and IT teams, to resolve issues and improve system functionality;
- Perform application configuration, user access management, and support system upgrades or patches;
- Assist in testing and deployment of new application releases and enhancements;
- Document troubleshooting steps, resolutions, and best practices to enhance knowledge sharing;
- Train users on application features, workflows, and best practices.
About You
We are looking for a candidate with a Bachelor's degree in Computer Science, Finance, Information Technology, or a related field, and 3+ years of experience in application support, preferably within the financial services industry.
What We Offer
A competitive package shall be discussed with the shortlisted candidates.
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