Senior IT Integration Specialist
1 month ago
We are seeking a skilled Business Analyst with experience in Point of Sale (POS) systems and integration with various IT systems, including ticketing engines, Kitchen Display Systems (KDS), ERP systems, Payment Gateway (PGW), and other business-critical platforms.
The ideal candidate will work closely with stakeholders to analyze business needs, define system requirements, and ensure seamless integration and functionality across platforms.
Main Responsibilities:- Requirements Gathering & Analysis
- Collaborate with business stakeholders to identify and document requirements for POS systems and their integration with other IT systems.
- Analyze current workflows and identify areas for process improvement and system optimization.
- Ensure business needs align with technical solutions.
- System Integration & Design
- Define and document integration requirements between POS systems and ticketing engines, KDS, ERP, and other systems.
- Work with IT teams to design, test, and implement integrations, ensuring data accuracy and system interoperability.
- Support API and middleware configuration to facilitate seamless communication between systems.
- Documentation & Training
- Prepare detailed documentation, including business requirements, process flows, and integration specifications.
- Conduct training sessions for end-users on new functionalities and workflows.
- Support & Maintenance
- Provide ongoing support for POS systems and integrations, troubleshooting issues and coordinating with technical teams for resolution.
- Monitor system performance to ensure seamless operations post-integration.
We estimate the salary for this position to be around $95,000 per year, considering the company's average salaries for similar positions.
About Duncan & RossDuncan & Ross is a leading provider of innovative technology solutions. We are committed to delivering exceptional services and fostering long-term relationships with our clients.
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