Network Solutions Consultant
5 days ago
We are looking for an experienced Network Solutions Consultant to join our team at Ruijie Networks. As a key member of our team, you will be responsible for providing expert network solutions and support to our clients.
Key Responsibilities:
- Work closely with our TAC and R&D teams to deliver customized network solutions that meet our clients' needs.
- Collaborate with our Level 2 TAC support team to resolve complex technical issues and service requests.
- Provide in-depth technical support to our channel partners, specializing in campus networks and wireless solutions.
- Develop and implement training programs to enhance our partners' technical service capabilities.
- Lead the establishment and management of service delivery processes to ensure high-quality services in target countries.
Requirements:
- Bachelor's or associate degree in network essentials or related fields, or equivalent work experience.
- Minimum 3 years of technical support and implementation experience in network-related areas (switches, routers, VPNs, and wireless technologies).
- Familiarity with leading network equipment vendors such as Cisco, HPE, Aruba, Ruckus, Huawei, and Juniper Networks is preferred.
- Proficiency in configuring and administering wireless products, including Wireless LAN Controllers and Access Points, as well as wireless security protocols.
- Holder of professional certifications such as CCNP/CCIE, HCNP/HCNE, JNCIS/JNCIP, HPE ASE, or Aruba ACMP is desired.
- Excellent communication, presentation, and moderation skills, with the ability to interact effectively with customers and clients.
- Able to work independently and as part of a team, managing multiple tasks and engagements simultaneously.
- Strong English written and oral communication skills; proficiency in Chinese language is preferred.
- Willingness to undertake regular short business trips.
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