Business Operations Coordinator
2 weeks ago
Job Overview:
The Sales and Operations Associate will play a critical role in supporting the sales team at Client of Alliance Recruitment Agency.
Responsibilities:
- Assist the sales team with daily operations, including proposal development, contract management, and presentation creation.
- Coordinate sales activities, scheduling meetings, appointments, and sales calls to ensure smooth communication between internal teams and clients.
- Maintain accurate customer records in our CRM system to inform sales strategies.
- Communicate effectively with clients regarding inquiries, quotations, and order status to deliver exceptional customer service.
- Support the preparation of sales reports, performance metrics, and forecasts to drive business growth.
- Ensure timely processing of sales orders and coordinate logistics for on-time delivery.
- Collaborate with marketing and product teams to develop promotional activities that drive sales.
- Foster effective communication between internal departments to resolve client issues promptly.
- Stay up-to-date on products, services, and industry trends to provide expert advice.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in a sales support or administrative role (1-3 years preferred).
- Strong organizational and multitasking skills to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills in English.
- Proficient in MS Office (Word, Excel, PowerPoint) and CRM software.
- Ability to work under pressure and meet tight deadlines while maintaining attention to detail.
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