Digital Service Operations Lead
5 days ago
At Horizontal Digital, we strive to deliver exceptional client experiences through our collaborative approach to service delivery. As a Service Delivery Manager, you will play a critical role in ensuring the success of our clients by leading technical teams and providing quality support.
The ideal candidate will possess a minimum of 10 years of experience in client relations and communications, with a strong background in leading technical teams. They should also have experience in providing client-facing support services and be proficient in working with Sitecore or other CMS platforms.
We are seeking a motivated and driven individual who is passionate about delivering high-quality solutions and building strong relationships with our clients. If you are a self-starter with excellent communication skills and a proven track record of success, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Lead technical teams to deliver high-quality solutions to clients
- Provide quality support to clients through effective communication and problem-solving
- Make impactful decisions regarding escalations and delivery processes for client work
- Supervise and mentor engineers and technicians on communication, escalation, and prioritization
- Meet with clients to bridge gaps between technical and non-technical teams
-
Digital Transformation Lead
5 days ago
Jeddah, Makkah Province, Saudi Arabia ticom - Digital Transformation & Innovation Full timeCompany Overviewticom - Digital Transformation & Innovation is a leading provider of digital transformation services, helping clients navigate the ever-changing landscape of technology and innovation.
-
Sitecore Infrastructure and Operations Lead
5 days ago
Jeddah, Makkah Province, Saudi Arabia Horizontal Digital Full timeAbout Horizontal DigitalAt Horizontal Digital, we pride ourselves on delivering exceptional digital experiences for Fortune 500 companies. Our team is driven by a simple yet powerful belief: every customer interaction should be intuitive, empathetic, and memorable.We believe that this mantra sets us apart from other digital consultancies. By fusing strategy,...
-
Client Services Director
5 days ago
Jeddah, Makkah Province, Saudi Arabia Horizontal Digital Full timeAre you a motivated and driven individual with a passion for delivering high-quality solutions? Do you have a strong background in client relations and communications, with a minimum of 10 years of experience in leading technical teams?We are seeking a Service Delivery Manager to join our team at Horizontal Digital. As a key member of our organization, you...
-
Jeddah, Makkah Province, Saudi Arabia Horizontal Digital Full timeSitecore Infrastructure and Operation Infrastructure LeadInfrastructure and Operations LeadAt Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience.This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that...
-
Service Delivery Expert
5 days ago
Jeddah, Makkah Province, Saudi Arabia Horizontal Digital Full timeAs a Service Delivery Manager at Horizontal Digital, you will have the opportunity to utilize your skillsets in leadership, communication, and problem-solving while working directly with client teams. Our company values collaboration, hustle, empathy, and never settling, which drives us to deliver exceptional results for our clients.We are looking for a...
-
Sitecore Platform Operations Expert
5 days ago
Jeddah, Makkah Province, Saudi Arabia Horizontal Digital Full timeAbout the RoleThis is an exciting opportunity to work with a global team of experienced engineers and contribute to the delivery of exceptional digital experiences. As a Sitecore Infrastructure and Operations Lead, you will be responsible for managing the technical aspects of our platforms and ensuring that our customers receive seamless support.Your Key...
-
Digital Transformation Lead
5 days ago
Jeddah, Makkah Province, Saudi Arabia flyadeal Full timeWe are seeking a highly skilled Digital Transformation Lead to join our team at flyadeal. As a key member of our leadership team, you will be responsible for leading our digital transformation efforts, including the development and implementation of a comprehensive digital strategy.The ideal candidate will have a strong background in digital transformation,...
-
Service Delivery Manager
6 days ago
Jeddah, Makkah Province, Saudi Arabia Horizontal Digital Full timeService Delivery Manager, Managed ServicesDammam or JeddahAt Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience. This mantra drives our digital consultancy to think beyond the easy answers and create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies...
-
Digital Trading Operations Manager
16 hours ago
Jeddah, Makkah Province, Saudi Arabia Nahdi Full timeJob OverviewNahdi's digital trading strategy is designed to optimize online shopping offerings for conversion and customer satisfaction. The Senior Digital Trading Manager will lead the digital trading team, working closely with commercial and digital marketing teams to develop and implement trading and promotional plans that support the company's online...
-
Digital Merchandising Lead
16 hours ago
Jeddah, Makkah Province, Saudi Arabia Nahdi Full timeJob DescriptionThe Senior Digital Trading Manager will be responsible for leading the digital trading team, developing and implementing trading and promotional plans that drive revenue growth and customer satisfaction. This role requires strong analytical and problem-solving skills, as well as excellent communication and leadership abilities.Key...
-
Digital Trading Strategy Lead
1 day ago
Jeddah, Makkah Province, Saudi Arabia Nahdi Full timeNahdi is seeking an experienced Digital Trading Senior Manager to lead the development and execution of its ecommerce strategy. This role will be responsible for overseeing the digital trading team, working closely with commercial and digital marketing teams to develop and implement trading and promotional plans that support the company's online strategy and...
-
Lead Service Operations Specialist
6 days ago
Jeddah, Makkah Province, Saudi Arabia IsDB Group Full timeIDB3451 - Lead Service Operations SpecialistBusiness Unit: Director General Corporate Services Division: Technology & Operations Department: Information Management & Disruptive Technology Country: Saudi Arabia Location: Saudi Arabia - Jeddah Job Grade: E4 Closing Date: 19-Mar-2025Job PurposeTo lead and manage the IT service operations to ensure that core IT...
-
Technical Project Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia Horizontal Digital Full timeHorizontal Digital is a global technology consulting firm that delivers exceptional digital experiences to Fortune 500 companies. As a Service Delivery Manager, you will be part of a team of technology professionals across various disciplines, working closely with client teams to deliver high-quality solutions.The ideal candidate will possess a minimum of 10...
-
Digital Marketing Strategist
3 days ago
Jeddah, Makkah Province, Saudi Arabia Andalusia Group for Medical Service Full timeAbout UsThe Andalusia Group for Medical Service is a leading healthcare provider in the region, with a commitment to excellence and innovation. We are seeking a highly skilled Digital Marketing Specialist to join our team.Job Description:We are looking for an experienced professional to build and execute a comprehensive social media strategy that aligns with...
-
Technical Infrastructure Operations Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia Horizontal Digital Full timeJob SummaryThe Sitecore Infrastructure and Operations Lead will be part of a global team of experienced Application and Infrastructure engineers. As a key member of our infrastructure team, you will have a unique opportunity to develop your skills and knowledge in analysis, troubleshooting, and platform management.Key Responsibilities:Utilize ITSM tools like...
-
Digital Retail Strategy Lead
5 days ago
Jeddah, Makkah Province, Saudi Arabia Cruise Saudi Full timeCruise Saudi is seeking a highly skilled Digital Retail Strategy Lead to develop and execute effective ecommerce strategies. As an integral part of our team, you will be responsible for planning and executing online sales campaigns, promotions, and special offers. Your primary goal will be to maximize profitability while driving online sales growth.Key...
-
Distribution Operations Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia International Executive Service Corps Full timeJob Description:We are seeking a highly skilled Distribution Operations Manager to join our team at International Executive Service Corps. As a key member of our organization, you will be responsible for overseeing all operational departments and ensuring the successful accomplishment of depot mission objectives.Key Responsibilities:Directly controls all...
-
Digital Marketing Lead
5 days ago
Jeddah, Makkah Province, Saudi Arabia CAFFEINE LAB COFFEE ROASTERS محمصة كافيين لاب ®️ Full timeCareer OpportunityCAFFEINE LAB COFFEE ROASTERS is a leading company dedicated to producing high-quality coffee through sustainable practices. We are committed to delivering exceptional customer experiences and investing in our people's growth.We are seeking a talented Marketing Manager to join our team. The successful candidate will be responsible for...
-
Digital Sales Development Lead
5 days ago
Jeddah, Makkah Province, Saudi Arabia Panda Retail Company - Savola Group Full timeDigital Sales Development LeaderThe Panda Retail Company - Savola Group is seeking a highly motivated and experienced Digital Sales Development Lead to develop and implement digital sales strategies that drive sales growth within the food category on our e-commerce platform. As a key member of our team, you will be responsible for analyzing sales data and...
-
Service Operator
1 week ago
Jeddah, Makkah Province, Saudi Arabia Sigma Paints Full timeOverviewSigma Paints Saudi Arabia is part of PPG Group - the world's largest paint company. We are a streamlined, efficient manufacturer who operates on the leading edge of new technologies and solutions.We develop products that protect customers' assets in some of the region's most demanding conditions and environments. It is not just our experience that...