Luxury Hotel Housekeeping Manager
2 weeks ago
We are seeking a highly skilled and experienced Housekeeping Manager to join our team. This is an exciting opportunity to work in a luxury hotel environment, overseeing the daily operations of the housekeeping department.
About the Role
- This role will be responsible for ensuring the highest standards of cleanliness and service are maintained throughout the hotel.
- You will lead a team of housekeeping staff, providing guidance and support to ensure they have the tools and resources needed to succeed.
- A key part of this role will be to conduct regular inspections of guest rooms, public areas, and back-of-house spaces to identify areas for improvement and implement changes as necessary.
- You will also be responsible for training and developing your team members, helping them to improve their skills and knowledge to provide exceptional service to our guests.
Key Responsibilities
- Supervise housekeeping staff to ensure high standards of cleanliness and service.
- Conduct daily briefings and assign tasks to team members.
- Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and maintenance.
- Train new employees on hotel standards and procedures.
- Manage inventory of cleaning supplies, linens, and guest amenities.
- Respond to guest requests and complaints in a timely and professional manner.
- Create and manage staff schedules to ensure adequate coverage.
- Ensure compliance with health and safety regulations.
- Prepare reports on housekeeping activities.
Requirements
- Bachelor's degree or higher in Hotel Administration or a related field.
- Two to three years' prior experience in a similar role.
- International luxury hotel chain background.
- GCC exposure.
- English fluency is required.
- Arabic fluency is preferred.
What We Offer
In return for your hard work and dedication, we offer a competitive salary and benefits package that recognizes your value to our team.
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