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Complaint Resolution Expert

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

**Key Responsibilities**

  1. Manage escalated complaints and ensure timely resolutions.
  2. Investigate customer concerns and gather necessary information.
  3. Communicate effectively with customers and internal teams.
  4. Maintain detailed records of all interactions and actions taken.
  5. Adhere to regulatory guidelines and company policies.
  6. Stay updated on policies, procedures, and best practices through team meetings and training sessions.

Benefits

This role offers a unique opportunity to work in a dynamic environment and make a meaningful impact on customer satisfaction.

Others

We value diversity and inclusion in our workplace and strive to create a culture that is welcoming and respectful to all employees.